Player Profile Edit Player's Settings

As an administrator, you can manage and customize each player's experience on your platform. Whether it's updating their information, adjusting their credit, or modifying their status,

To make changes to a player's settings, follow these steps:

  1. Go to Profile / Player Profiles
  2. Locate the player you want to edit using the PIN column.
  3. Click on the player's PIN.

You can find the player's PIN in the PIN column, along with the player's name and agent. The player's status, adjustment, and temporary credit can also be found in the corresponding columns.

PIN / Player Name / Player’s Agent Column

Status / Adjustment / Temp Credit Column

Status (Active/Inactive/Pending)

The player's status can be set to one of three options: "Active," "Inactive," or "Pending." You can find the player's status in the "Status" column under the "Player Profiles" section. Having an unlimited number of "Inactive" players will not impact the count of "Active" players.

In the player profiles section, you can manage the status, adjustment, and temporary credit of each player. There are three possible statuses: Active, Inactive, and Pending. Inactive players are unable to log in to the system and are dormant, while Pending players can log in and view lines, but will become Active and count against your active player count once they make a play.

The Adjustment feature allows you to alter a player's balance by decreasing it as a negative balance owed or increasing it as a positive winning balance. The Temporary Credit tool allows you to add temporary credit to a player's account with a designated lifespan.

To use the Adjustment feature, you can select the balance category type, enter the adjustment date, provide a description, and enter the adjustment amount. You can also make the adjustment hidden, so it won't appear in reports except for the Total Report.

In the following example, the player's balance is adjusted by -100. Before and after the adjustment, the player's balance is reflected on the player profiles page.

You can use the Adjustment feature on the Player Profiles grid to edit a player's account. You can increase or decrease the player's balance by selecting the balance category type (Sportsbook, Racebook, Casino) and entering an adjustment amount. You can use the Temporary Credit tool to add temporary credit to the player's account.

It's important to note that the Adjustment feature will become inactive once your account expires. If you make a mistake with the adjustment, you can always use the Tools/Cancel Play feature to reverse it. The Confirmation Number of an adjustment can be found by going to Reports/Graded Plays and pulling up Adjustments under Report Type. The confirmation number will appear on the left column under the Agent/Confirmation# column.

The adjustment option becomes available only when your account has expired. If you make a mistake, you can reverse it using the Cancel Play feature in the Tools section. The adjustment will have a confirmation number just like regular plays, which can be viewed using the Graded Play report.

To retrieve the Confirmation Number for an adjustment you made, follow these steps:

  1. Go to the Reports/Graded Plays section.
  2. In the Report Type field, select "Adjustments."
  3. Click on "Show Report."
  4. The confirmation number for the player or adjustment can be found in the left column, under the "Agent/Confirmation#" column. The confirmation number will appear as in the picture below.

To cancel a play, follow these steps:

  1. Copy the confirmation number of the play.
  2. Go to Tools and click on Cancel Play.
  3. Paste the confirmation number in the designated area.
  4. Show Report.

Here is an example of how to cancel a play:


Question 1: Can you explain what the "hidden adjustment" checkbox/feature does or means while making adjustments to balances? 

Answer 1:The "hidden adjustment" hides the adjustment in your Weekly Balance Report or Total Report.  It's a way to adjust a player's adjustment without counting it as a loss or win.  For example, your player may be down -100, and you want to adjust his balance back to 0 but still count the -100 as a loss for the week. You will make a "Hidden Adjustment" of +100 to get his balance back to zero.  This +100 adjustment, however, will not show up in the Weekly or Total report, and his Weekly Balance when you run the report is still -100.

Question 2: Can I change the settings so that if I debit or credit an account, it won't reflect on the weekly total balance? 

Answer 2: You can make a hidden adjustment using the adjustment feature in Player Profiles.  The hidden adjustment won't show up on the balance reports.

Question 3: If a player loses all his credit in the middle of the week and needs more credit, is it better to use adjustment or temp credit? 

Answer 3: It is better to use the Temp Credit.  The Adjustment is to adjust the balance.  If you use the Adjustment, it will alter his win/loss.  The Temp Credit is so that you can add credit in the middle of the week if the player is out of credit.

Column Login/Password

The Login/Password column in the system offers two options for the user interface, Legacy and Awesome. Both interfaces provide different features and functionalities that cater to different needs and preferences. The Legacy interface is the older version, developed in 2010. The Awesome interface is a more recent version that uses modern technology and is similar to popular websites such as Fanduel. The Awesome interface offers dynamic line updates, making it suitable for live line applications, while the Legacy interface does not have this feature. Choose the interface that best suits your needs and experience the convenience and efficiency of using this system.

The column Login/Password has two interfaces: Legacy and Awesome. By clicking on "player login," it will redirect you to the Legacy interface, and by clicking on "password," you will be taken to the Awesome interface.

The Awesome interface is modern and uses the latest technology, similar to websites such as Fanduel. The lines in this interface update automatically, so clicking the "Refresh" button is no longer necessary. This makes it ideal for Live Lines, as you don't have to manually refresh every few seconds. On the other hand, the Legacy interface is an older interface developed in 2010 and does not have dynamic line updates.

Here is an example of a player using the Legacy interface.

Here is an example of a player on Awesome Interface

Note: Late Play Entry Feature for Master Roster Agents

The "Late Play Entry" feature allows Master Roster agents to access and place bets on events that have already occurred. By launching a player from Player Profiles and accessing the Legacy interface through the player's login link, you will be able to view and place bets on props and lines from previous events. However, keep in mind that this feature is only available to Master Roster agents, and other players will not be able to see these late entries.

For example, if you want to place bets for a previous day's College Football games, click on the player's login from the Player Profiles and view the College Football lines.

The color coding on the Legacy interface in our system serves as a visual indicator for the status of games. Circled games are displayed in pink, newly added games in green, and games that have already been played in brown.

Master agents have the ability to access late play entries on the Legacy interface, by clicking on the player's login from Player Profile in their agent site. This allows them to enter bets even after a game has closed. However, players who log in from the player site won't be able to see the closed lines.

Add Custom Play

The Custom Play feature in Profiles/Player Profiles under Column Login/Password allows you to manually enter a play that is not posted by the system. This play can be graded in the Open Play report, and is useful for migrating existing books from other agents.

The Custom Play feature in the Profiles/Player Profiles section of Column Login/Password allows you to input a bet that is not available in the system. This is useful for transferring open bets from your previous bookmaking software to, even if it is not compatible.

For instance, if you previously had an open bet with another bookmaking software provider, but have now created a new account with, you can use the Custom Play feature to recreate that bet. In this way, you can keep track of your open bets in one place.

Here is an example of how to add a custom play for player David.

"Chicago Cubs/Regular Season Wins

o89½ (+125)"

A Custom Play is a unique bet that you personally entered for a player in the Player Profiles section. This play will appear in both the player's Open Play report and your Open Play report. You can manually grade the Custom Play as a win, loss, or no action in the Open Plays section, and the result will be reflected in the Graded Plays and included in all relevant reports.

As a master agent, you can view this in the Reports/Open Plays Report. It is important to note that, as a master agent, you will be responsible for manually grading the Custom Play in the Open Plays section. The following example demonstrates how a Custom Play works.

Individual players can view their custom play in their Open Play report.

Column Balance/Casino Balance

In Column Balance/Casino Balance, there are two ways to manage your account balance. The first option is a running balance, where your account balance is updated in real-time. The second option is a weekly balance, where the balance is reset at the end of the week. You can set the day of the week when the balance will be reset automatically in the "Tools" section under "Sports Setting" and "Weekly Balance Ending Day."

To have an ongoing balance, set the player's balance type to "Running" in the Player Profiles. This can be done by accessing the player's profile, clicking on their PIN, and changing the balance type configuration from the default "Weekly" to "Running."

Risk Limit/Max Win Limit/Default Juice

Betting limitations are important for players to maintain control over their betting habits and ensure responsible gambling. In order to help players manage their betting, the system has set a Risk Limit of $150, a Max Win of $350, and a default juice of -110 for the player. The agent, who is the administrator of the player's account, has the ability to modify these limits if needed. To make changes to the Risk Limit, the agent needs to go to the player's profile, find their PIN under the PIN/Player Name column, and look for the Risk Limit section. If the player tries to bet more than the $150 Risk Limit, they will encounter an error. However, if the agent wishes to allow for higher risk betting, they can simply increase the Risk Limit by adjusting the setting in the player's profile.

If a player tries to bet more than their current Risk Limit of $150, they will encounter an error. To increase the Risk Limit, the agent must go to the player's profile, click on their PIN under the PIN/Player Name column, and change the Risk Limit setting to a higher amount.

Line Type/Sports Settings/Payout Settings

Line Type refers to the type of betting lines used for the player. By default, the system uses "Sharp Lines," which are the preferred lines for professional bettors as they are constantly changing and offer different juice for each side of the bet. If a player is a novice, they can opt for "Square Lines," which are -110 on both sides and do not move much, making them less confusing.

Sports Settings allow you to set unique restrictions for each player, such as a minimum risk limit. To set a player's unique Sports Settings, go to their profile and click on the "Sport" link in the last column.

Payout Settings determine the payouts for all players in the book, but you can also set unique payouts for a specific player. To do so, go to the player's profile and click on the "Payout" link under the Line Type/Unique Sports Settings/Payout Settings column. If a player has their own unique Sports Settings, the "Sport" link under the Line Type/Sports Settings/Payout Settings column will be bolded.

Line Types

By default, the system uses Sharp Line. If you prefer Square Line, the lines will have a consistent value of -110 on both sides for all lines. Square lines do not fluctuate much and the juice (commission) is always the same on both sides, like Oakland -3 -110 vs. San Diego +3 -110. They are the most basic lines and are suitable for beginner players.

Sharp lines, on the other hand, are constantly changing and are intended for professional players. For example, the line might be Oakland -3 -105 vs. San Diego +3 -115 or Oakland -3 Even vs. San Diego -120.

Sharp lines are the preferred choice for experienced sports bettors, while Square lines are designed for recreational players who prefer a slower and less confusing betting experience.

Sports Settings (Personalized Sports Settings for a Player)

Each player can have their own personalized Sports Settings. This allows you to set a minimum risk limit for each player. To set a personalized Sports Settings for a player, go to Player Profiles and click on the "Sport" link in the last column for that player. This will allow you to customize the Sports Settings for that specific player.

For example, if you check the Tools/Sports Settings, you will see that the default Circled and Added Game Limits are set at 550 for all players in the book.

There is an error of 550 when player Davis attempts to play a circled MLB game.

There's a restriction in the Tools/Sports Settings, which restricts player David from playing in any circled or added games exceeding 550. However, if you wish to allow David to play in such games, you can create unique Sports Settings for him. To do this, go to Player Profiles, click on the "Sport" link for David in the "Line Type/Sports Settings/Payout Settings" column, and then set his personalized Sports Settings, which will override the restriction in Tools/Sports Settings.

Yes, go for this player.

In this example, we set Davis circled and added the game limit to 800.

Scroll down to the bottom page and Save Setting

When player Davis tried to play on a College Football game that was circled, he encountered an error of 550 due to the restriction set in Tools/Sports Settings. However, if you want to allow player Davis to play on circled games or added games with a limit higher than 550, you can create a unique Sports Settings for him. To do this, go to Player Profiles and in the last column labeled "Line Type/Sports Settings/Payout Settings," click on "Sport" for Davis. This will allow you to create a personalized Sports Settings for him, which will bypass the restriction in Tools/Sports Settings.

After setting up his individualized Sports Settings, player Davis was able to successfully submit a bet on a circled College Football game with a limit of 700, as shown in the image below.

A player with unique sports settings can be recognized by a bolded "Sports" link under the "Line Type/Sports Settings/Payout Settings" column.

If a player has their own custom sports settings, they are identified by a bolded "Sports" link in the column labeled "Line Type/Sports Settings/Payout Settings." The book's settings in the Tools/Sports Settings do not apply to these players.

Unique Payouts Setting

The ability to set payouts for individual players is a valuable tool for agents and bookmakers. By using the "Payouts" option in the "Line Type/Unique Sports/Payout Settings" column in Player Profiles, you can customize the payouts for each player. For example, if you have a player named Davis, you can make changes to his payouts by simply clicking on "Payouts" in his profile. It's important to note that the payouts set in the "Tools/Sports Settings" section apply to all players in the book, unless a player has their own unique payouts set.

To set payouts for individual players, you can use the "Payouts" option under the "Line Type/Unique Sports/Payout Settings" column in Player Profiles. For example, if you want to set payouts for player Davis, simply click on "Payouts" for his profile and make the desired changes. Keep in mind that the payouts set in the "Tools/Sports Settings" section apply to all players across the book, unless a specific player has their own unique payouts set.

To access the Payout settings for a specific player, click on the "Payout" link under the "Line Type/Unique Sports Settings/Payout Settings" column.

Yes, Go for it!

Saving Settings

After creating unique payouts, the "Payouts" link under the column "Line Type/Unique Sports Settings/Payout Settings" will become bold, indicating that the player also has his own payout settings.

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